Effective Date: December 20, 2025
Introduction
Welcome to Life Wellness Hub (the “Website” or “Site”), accessible at https://lifewellnesshub.org. We are a youth-led digital platform based in Mulago, Kampala, Uganda, dedicated to promoting health and wellness through educational content, resources, and community initiatives. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, use our mobile app, participate in our services, or interact with us in other ways.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions about this Privacy Policy or our practices, please contact us at:
- Email: info@lifewellnesshub.org
- Phone: +256 708 990 034
Information We Collect
We collect information in the following ways:
Automatically Collected Information
When you visit our Site, our servers automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on pages
- Device information (e.g., type, unique identifiers)
- Location data (city, state, country, derived from IP address)
This information helps us understand how visitors use our Site and improve its functionality.
Information You Provide
We collect information you voluntarily provide, such as:
- Name, email address, phone number, or other contact details when you submit inquiries via contact forms, sign up for newsletters, join wellness clubs, or participate in events.
- Payment and billing information if you make donations or purchase products from our shop (processed securely via third-party payment processors).
- Health-related preferences or feedback if shared through our app, podcasts, or surveys (e.g., wellness goals, journaling entries).
- User-generated content, such as comments on articles or social media interactions.
Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience:
- Cookies: Small text files stored on your device to remember preferences, track usage, and enable features like personalized content.
- Analytics: We use tools like Google Analytics to analyze traffic and user behavior.
- Advertising Cookies: Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our Site or other websites.
Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visits to our Site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info.
If you do not wish to have cookies placed on your device, you can manage them through your browser settings. However, disabling cookies may limit some Site features.
How We Use Your Information
We use the collected information for the following purposes:
- To operate, maintain, and improve our Site, app, and services.
- To personalize content, recommendations, and user experience (e.g., tailored health articles or wellness tips).
- To communicate with you, such as responding to inquiries, sending newsletters, or notifying you about events.
- To process donations, purchases, or memberships.
- To analyze usage trends and prevent fraud or abuse.
- To display advertisements, including personalized ads via Google AdSense.
- To comply with legal obligations and enforce our terms.
We do not sell your personal information to third parties.
Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with Site operations, such as hosting, analytics (e.g., Google Analytics), payment processing, or email services. These providers are contractually obligated to protect your data.
- Advertising Partners: Third-party ad networks, including Google AdSense, to serve relevant ads. Google and its partners may use cookies to track your activity across sites for personalized advertising.
- Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
We do not share sensitive health information without your explicit consent, except as required by law.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have rights under data protection laws, such as:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Withdraw consent for data processing.
- Object to certain uses of your data.
To exercise these rights, contact us at info@lifewellnesshub.org. We will respond within a reasonable timeframe.
You can also:
- Opt out of Google personalized ads via Ads Settings.
- Manage cookies through your browser.
- Use tools like the Network Advertising Initiative (NAI) opt-out at www.thenai.org.
Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it promptly.
International Transfers
Our Site is operated from Uganda, but we may transfer data to other countries for processing. By using our Site, you consent to such transfers, subject to appropriate safeguards.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.
Compliance with Laws
This Privacy Policy complies with applicable laws, including those related to data protection in Uganda and international standards like GDPR for EU users. For Google AdSense, we disclose the use of cookies by third parties and provide opt-out options as required.
If you believe we are not adhering to this policy, please contact us immediately.
Thank you for trusting Life Wellness Hub with your information. We are committed to protecting your privacy while empowering you to lead a healthier life.